Each of Graybar Canada's 18 supply locations is based on the same successful model - a functional, modern layout and the largest electrical inventory in the region. Stock is customized within each branch to suit the needs of the local market. Each location has its own inside and outside sales team, professionally trained counter staff and has emergency service with experienced staff on call 24 hours a day, 7 days a week.
Most branches feature Flagship Counters - convenient self serve displays of everyday products supported by trained counter staff to assist with the latest products and applications. Express pick-up service gives customers priority phone-in ordering, ensuring orders are ready for pick up at designated areas eliminating wait at the counter.
A fully integrated computerized distribution system ensures that orders are filled promptly and accurately, and that inventory levels are maintained to meet customer demand. All sales personnel can electronically access stock levels from all branches, Graybar’s central database of over 290 locations and most suppliers, enabling them to quickly source product when needed.
Graybar Canada will carry customer inventory requirements on mutually agreed quantities and can ship inventory to a customer's storeroom or jobsite and have product shipped directly from a manufacturer.
Graybar Canada distributes for the best manufacturers in the business - period. Our suppliers build their products, and back them, according to the highest standards. We have built our reputation on providing quality products and services. Our goal is to achieve excellence in customer service by monitoring - and meeting - specific performance standards.
Graybar Canada has the experience and expertise to provide integrated supply solutions that lower the total cost of MRO procurement. Integrated Supply Agreements may feature JIT concepts, paperless ordering and receiving, EDI, bar code utilization, storeroom management, inventory consignment and technical assistance/training.